Question 1

Do you work with single stores or multiple locations?

Accepted Answer

Both. We support individual stores and multi-location retail clients. We can service multiple stores on a monthly route.

Question 2

What types of repairs do you handle during maintenance visits?

Accepted Answer

Most non-invasive repairs: minor electrical, plumbing, fixtures, signage, wall patching, tightening hardware, ceiling tile replacements, safety corrections, and general upkeep.

Question 3

Can you respond to urgent issues?

Accepted Answer

Yes. Clients on monthly plans receive priority scheduling and reduced emergency callout fees.

Question 4

Do you offer after-hours service?

Accepted Answer

Yes — after-hours and early-morning access is available for stores that prefer zero customer interruption.

Question 5

How long is each maintenance visit?

Accepted Answer

A standard maintenance visit ranges from 45 minutes to 2 hours depending on store condition, traffic, and tasks required.

Question 6

Do you provide documentation for corporate?

Accepted Answer

Yes. Every visit includes a digital report with photos, notes, and completed tasks — perfect for corporate compliance, inspections, and internal reporting.

Question 7

Is there a contract required?

Accepted Answer

No long-term contracts required. Plans are month-to-month unless you prefer a discounted 6 or 12-month agreement.

Question 8

What if the store needs work outside the plan?

Accepted Answer

We’ll quote additional work separately at a preferred rate for plan members.

Question 9

Do you carry insurance?

Accepted Answer

Yes — OTB Handyman Services is fully insured for retail locations.

Question 10

How do we get started?

Accepted Answer

Book a free assessment. We walk the store, identify recurring needs, and customize your monthly plan.

Facility Maintenance Solutions for Retail Stores

Professional monthly maintenance, repairs, and on-call support to keep your store compliant, safe, and running without interruption.

Why Retail Stores Choose Us

Fast Response Times

Reliable Monthly Service

Reduce Corporate Write-Ups

Protect Your Store’s Appearance

Cost-Effective Maintenance Plans

One Vendor for Multiple Tasks

Corporate-Friendly Documentation

What’s Included in Your Monthly Maintenance Visit

Minor repairs and adjustments

Fixture tightening & replacements

Light plumbing work (non-invasive)

Light electrical (bulb replacement, cover plates, etc.)

Door hardware tightening/adjustment

Wall patching & paint touch-ups

Ceiling tile replacements (customer-provided or stocked)

Safety hazard corrections

Signage mounting & adjustments

Inspection checklist completed every visit

Designed for retail stores that need reliable maintenance without surprise costs.

Monthly Maintenance Visit

Bi-Weekly Maintenance Plan

Weekly Maintenance Program

Optional Add-Ons

Keep Your Store Operating at Its Best — Month After Month

Partner with OTB Handyman Services for reliable monthly maintenance, safety checks, minor repairs, and ongoing store upkeep. Perfect for retail, franchise, and multi-location businesses.

Frequently Asked Questions

All you need to know about our maintenance plans

Question

Do you work with single stores or multiple locations?

Question

What types of repairs do you handle during maintenance visits?

Question

Can you respond to urgent issues?

Question

Do you offer after-hours service?

Question

How long is each maintenance visit?

Question

Do you provide documentation for corporate?

Question

Is there a contract required?

Question

What if the store needs work outside the plan?

Question

Do you carry insurance?

Question

How do we get started?

Get an Estimate